Hidden Potential Jasmine Roth booknook

CAREERS

E-Commerce Manager

We’re a Home Decor and Lifestyle brand curated by Jasmine Roth and her team located in Huntington Beach, CA.
It’s our mission to help people build their happy home by offering accessible design advice and decor items.We believe in sharing our talents and skills to empower people to design more meaningful lives. We’re a supportive team committed to working together to provide creative design solutions and the best styling recommendations and products.

We are currently seeking an E-COMMERCE Manager to oversee and service our online shop. We’re looking for a collaborative team member with excellent organization and creative skills, who can assist in creating happy customer experiences. This person will own the strategy and execution of merchandising our online shop to support our sales and growth goals. Our online shop consists of curated furniture, lighting, rugs, and décor, so an astute eye for design and a general knowledge of Jasmine’s brand is a plus!

What We’re Looking For:

-Development of our e-commerce project presence with a defined strategy to achieve sales goals and maintain high customer satisfaction.
-Management of relationships with external e-commerce partners to effectively collaborate and drive growth. We currently have multiple vendors and each have different processes, terms and conditions.
-Deep understanding of shipping/freight best practices and carrier relationships. Creation of a shipping strategy and ongoing management to allow competitive pricing for customers.
-A strong sense of customer experience and service, as well as ideas on how to improve customer experience and satisfaction via our dropship process.
-A solid understanding of inventory reporting and ways to streamline current systems.
-The ability to select products from our approved vendors to merchandise collections.
-The initiative to devise strategies with social media and marketing teams to harness sales-related insights and drive sales to our online store.
-Ability to maintain, update, modify, and edit products including product images, weights, categories, specifications, and inventory in a timely and efficient manner.
-Ability to process orders within 24 hours and answer all customer service inquiries in a timely and professional manner.
-Proficiency in copywriting.
-Negotiate partnership details for collaborations or partnerships
-Ability to work with the production team to source available product from our vendors that is in stock and ready to ship in time for install/reveal dates during filming.
-Responsible for coordinating and planning all photoshoots that include e-commerce product. This will include, logistics, styling, team, shot lists, etc.
-Assist the Built Custom Homes team with selecting and ordering product for projects. This will include move in’s, managing timelines, installation logistics, etc.
-Ability to create and maintain monthly reports to show growth of marketplaces, the impact of marketing, and analytics of channels.
-Ability to ensure KPI’s are met and/or communicate where we need to focus to drive KPI success.
-Experience and success working in a self-managed environment.
-A long term planner – we are looking for someone that can grow with us!

Shopify, Google Analytics, and Gorgias experience a must.

Time Requirements:

This position is a FULL-TIME commitment. All tasks are “work from home” appropriate and applicants should have their own reliable computer and internet connection.

To be considered, please email hiring@jasmine-roth.com with your resume, a little about your level of experience, how you think you can help our company, along with your pay requirements. Please include links and stats of other shops you have successfully worked with.

 

 

Warehouse Coordinator

We’re a home decor and lifestyle brand curated by Jasmine Roth and her team, located in Huntington Beach, CA.

It’s our mission to help people build their happy home by offering accessible design advice and decor items. We believe in sharing our talents and skills to empower people to design more meaningful lives. We’re a supportive team committed to working together to provide creative design solutions and the best styling recommendations and products.

We’re currently seeking a WAREHOUSE Coordinator to oversee deliveries at our warehouse and fulfill orders made on our online shop.

We’re looking for a collaborative team member with excellent organization and communication skills, who can assist in creating happy customer experiences. This person will be closely involved in every phase of the order fulfillment process, and contribute to a well-functioning warehouse. Our online shop consists of curated furniture, lighting, rugs, and décor, so an astute eye for design and a general knowledge of Jasmine’s brand is a plus!

What We’re Looking For:

-Ability to coordinate and receive all shipments at the warehouse
-Strong organizational skills; the ability to organize and optimize warehouse storage -Inventory order fulfillment
-Monitor inventory levels to ensure stock levels remain optimal for online sales -Ability to fulfill customer orders placed through website
-Assist with responding to customer service inquiries
-Experience and success working in a self-managed environment

Time Requirements:

This position is a PART-TIME commitment, 2-3 days/week. Must be local to Huntington Beach, CA and you would work out of our warehouse.

To be considered, please email hiring@jasmine-roth.com with your resume, a little about your level of experience, how you think you can help our company, along with your pay requirements.